SUPER BLACK® Lacquers ship within the continental 48 United States.
All SUPER BLACK® orders are packed and dropped off at the post office/UPS pickup location as soon as possible. Please allow up to 21 calendar days for delivery of USPS shipments, and 5-7 calendar days for UPS Ground shipments. If you need your package to arrive within a scheduled time frame, we STRONGLY recommend you use UPS, as they move packages faster and their tracking is more reliable.
If you ship your order via USPS, you must be aware that it may take 3 full weeks to arrive. We do not suggest you ship via USPS but are offering it as a cheaper alternative to those who wish to save on shipping costs, and understand that it may take longer than you expect.
If you have an issue with an order that has not arrived, please write to us at firstname.lastname@example.org. We will ship a replacement of your order or issue you a gift card if your original shipment does not arrive.
We do not suggest that you ship Super Black Lacquers to Hawaii or Alaska, because although it is legal to ship nail polish to these states, it may take up to 8-10 weeks for delivery. Please be aware that if you live in Alaska or Hawaii, your order may take this long to arrive due to the slow speed of freight transit through the ocean. We cannot expedite the shipment of your order to these (or any other) states.
We pack our polish to withstand the roughest of postal treatment, but occasionally, a bottle gets broken. Just write us at email@example.com and we'll replace any broken or damaged bottles of polish at no charge.
SUPER BLACK® Lacquers complies fully with USDOT 49 CFR, which regulates shipping of hazardous materials. Nail polish is UN 1263, a Class 3 Hazardous Material, and cannot be shipped to APO/FPO destinations, or any country outside of the United States.
IF YOU ARE OUTSIDE OF THE UNITED STATES: We do not ship our polish through freight forwarders (companies who receive US-bound packages and repackage them for shipment outside of the United States.) Orders placed with freight forwarders will be cancelled if we catch them, and in the case that we are unable to stop your package before it ships to the forwarder, we bear no responsibility, monetary or otherwise, for the delivery of your merchandise. Many countries, including Australia and the UK, explicitly forbid the import of nail polish ("nail varnish") as it is flammable and classified as hazardous cargo. PLEASE BE AWARE THAT IF YOU PLACE AN ORDER TO BE SHIPPED TO A FREIGHT FORWARDER, IT WILL NOT BE REPLACED IN THE CASE OF LOSS, MISDELIVERY OR BROKEN/DAMAGED CONTENTS.
CHRISTMAS SHIPPING SCHEDULE 2014: You must place your order on or before December 15, 2014 and select UPS Ground shipping in order to receive your Super Black shipment by Christmas (December 25, 2014.) Unfortunately, we cannot guarantee a specific delivery date prior to Christmas, nor can we expedite any shipments using Priority Mail, Express Mail, Overnight, 2-Day, etc. as flammable items are prohibited by the Department of Transportation to be shipped via these services.
Orders placed after December 15, 2013 MAY arrive by Christmas (most Super Black orders arrive within 7-10 calendar days) but we ask that you be aware that our products may take up to 21 days to ship within the continental 48 United States as stated in our shipping policy. We will not offer refunds for orders placed after December 15, or orders shipped via USPS (as opposed to UPS Ground) which do not arrive by Christmas.
If you order after December 15, we suggest you purchase a Super Black gift card, which is delivered by email, so that you may give your present to the recipient on Christmas.